Product Manager – Platform Team

Why should you join? DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile work and flexible working hours are part of our everyday life. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries?

In that case, we are happy to welcome you to the team. Your Responsibilities As a Product Manager – Platform Team (m/f/d), you shape the foundational platform, cloud operations, integrations, and base services that all DocuWare AI Hub teams depend on. The AI Hub platform operates NLP, Computer Vision, and Large Language Models at scale – served via inference infrastructure such as NVIDIA Triton.

Treating internal engineering teams as your customers, you ensure they have a reliable, scalable, and developer-friendly foundation to build upon – while acting as the team's spokesperson in OKR planning, roadmap reviews, and cross-team alignment.

Your responsibilities

You define and continuously refine the product vision, strategy, and roadmap for the platform, cloud operations, integrations, and base services – prioritizing investments, evaluating build vs. buy decisions, and driving adoption across all AI Hub teams while building business cases that demonstrate ROI through productivity gains, cost savings, and reliability improvements.

Through continuous user research with AI Hub engineering teams, you validate platform improvement ideas, identify and remove friction in developer workflows, and prioritize competing requests – all while assessing new technological opportunities in cloud infrastructure, container orchestration, CI/CD, observability, and integration patterns to enhance self-service capabilities and developer autonomy.

You coordinate the timely, high-quality delivery of platform increments in an interdisciplinary, agile team – working closely with Engineering and Machine Learning to clarify requirements, resolve blockers, and support technical decision-making, while constructively challenging complexity and fostering an iterative, data-driven development approach with fast learning cycles.

You define and monitor platform success metrics – including deployment frequency, lead time, MTTR, developer satisfaction, and cloud spend efficiency – driving cost optimization strategies and deriving concrete improvement initiatives from data, experiments, and developer feedback. As the spokesperson for the Platform Team, you communicate strategy, roadmap, and progress transparently to stakeholders and leadership – translating technical work and debt into tangible business outcomes, driving adoption through evangelism and change management, and building consensus across a matrix organization by influencing without authority.

What you need to succeed You hold a degree in Computer Science, Software Engineering, Business Informatics, or a comparable field, combined with several years of Product Management experience in platform engineering, DevOps, or infrastructure products. You bring a strong platform engineering mindset – treating internal developers as customers – with a proven track record in roadmapping, building business cases, and driving platform adoption through research, evangelism, and change management.

You have conceptual knowledge of cloud platforms (Azure or equivalent), Kubernetes, container orchestration, and infrastructure-as-code, CI/CD (e.g., GitLab), observability patterns, and integration architectures (event handling, messaging, shared APIs), as well as operational awareness of AI/ML model serving and inference infrastructure (e.g., NVIDIA Triton) – you do not need to train models, but you should understand the operational challenges of running them at scale.

You have a strong sense for technical feasibility, with the ability to challenge complexity, make data-driven decisions, and navigate ambiguity. Your exceptional communication skills enable you to convey platform value to both technical and non-technical stakeholders, and you are able to build consensus and influence without authority across cross-functional teams.

You bring a self-organized, pragmatic, and structured working style, are comfortable operating at strategic and tactical levels, and are driven by genuine curiosity and a strong desire for continuous learning. You have C1 English proficiency; good German skills are a plus. Nice to have Prior experience in document processing, RAG, AI/ML products, or enterprise SaaS.

Background in site reliability engineering, DevOps, or software engineering before transitioning to product management. Experience with multi-cloud or hybrid cloud strategies (Azure, OpenStack). Familiarity with open source platform tooling ecosystems. Experience scaling platforms in high-growth or rapidly changing environments.

What we can offer There are many great reasons to join us - our company culture is only one of them. As part of our team, you will benefit from many advantages: Flexible work location and hours : You can work on the road or in our modern office - and you have the flexibility to arrange your own working hours. Individual support : After an intensive induction, you will receive regular training tailored to your needs (e.g. conferences, internal team building measures).

Well-earned rest: You receive 35 days of vacation per year! Healthy food: Together we enjoy coffee and various other soft drinks, snacks, and fresh fruit—all free of charge. Team spirit : Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world. Your health matters : DocuWare subsidizes your company pension plan!

We offer a stable job with a well established and growing company. Unleash creativity: Enjoy a high degree of freedom to develop your creative ideas and work directly with key decision makers and AI experts. Unique benefits : Choose one of three great options (Bonago, E-Gym or subsidized Deutschlandticket) to suit your needs.

30 Days Work from Abroad: Experience international opportunities and broaden your horizons. Attractive location: We are located directly on the university campus in Saarbrücken. For better insights, check us out on Instagram! Our Values Our application process Your hiring partner Lea Thanner Recruiting & Employer Branding Specialist I Here you can find us