Terms and Conditions

Terms and Conditions

Last updated: August 2026

1. Scope and Subject Matter

(1) These Terms and Conditions (hereinafter the “Terms”) govern the use of the “Atlas Apply” platform (hereinafter the “Platform”), operated by Sprad Software GmbH, Kaiserstraße 16 / 7-9, 1070 Vienna, Austria, registered with the Commercial Court of Vienna under company number FN 558095d, VAT ID ATU77057159 (hereinafter the “Provider” or “we”). (2) The Platform is an AI-powered service that helps users with their job search and applications. Its core features include, in particular: AI-assisted creation and optimization of application profiles and résumés (CVs), voice-based interactions to complete a profile (Voice Agent), AI-based job matching, and the generation of tailored application documents. (3) These Terms apply to all contracts concluded through the Platform between the Provider and the user (hereinafter the “User” or “you”). Deviating or supplementary terms proposed by the User are only recognized if the Provider has expressly agreed to them in writing. (4) The Platform is intended exclusively for consumers within the meaning of § 1 of the Austrian Consumer Protection Act (Konsumentenschutzgesetz, KSchG) residing in the European Economic Area (EEA) or in Switzerland. (5) Annex 1 (AI Usage Terms) and Annex 2 (Acceptable Use Policy) supplement and form an integral part of these Terms.

2. Registration and User Account

(1) Using the Platform requires registration. Access is granted via the login/registration form or via a personalized link sent to the User by e-mail. (2) Use of the Platform is permitted only to persons who have reached the age of 18 and have full legal capacity. By registering, the User confirms that they are at least 18 years old and have full legal capacity. (3) The User is obliged to provide truthful and complete information upon registration and to keep it up to date throughout the term of the contract. (4) The access link is personal and non-transferable. The User is obliged to protect their access from unauthorized use by third parties. The User is liable for all activity conducted through their access, unless they are not responsible for the unauthorized use. (5) There is no entitlement to registration or activation. The Provider reserves the right to decline registrations without stating reasons. (6) Each natural person may only create one user account.

3. Description of Services

3.1 Onboarding and Profile Creation (1) As part of the onboarding process, the User can enter personal information in text form and optionally upload documents (in particular PDFs). Based on this input, the Platform uses artificial intelligence (AI) to create an initial application profile. (2) The User can supplement and refine their profile using a voice-based AI agent (Voice Agent). The voice interaction is recorded, transcribed, and processed to complete the profile. Use of the Voice Agent requires separate consent pursuant to § 11 of these Terms.

3.2 Résumé Generation (CV) (1) Using AI, the Platform generates a résumé from the profile data. The User can adjust and supplement it and optionally upload further documents or images. (2) The generated résumé is merely an AI-assisted draft. The accuracy, completeness, and suitability of its content for the intended application purpose are the User's sole responsibility (see § 9).

3.3 Job Matching (1) The Platform automatically compares the User's profile against the job postings available on the Platform and identifies suitable positions (job matching). (2) The matching results do not constitute a recommendation or assurance by the Provider regarding the User's suitability for a particular position. The Provider gives no guarantee of application success (see § 8).

3.4 Generation of Application Documents (1) For matched positions, the Platform uses AI to generate tailored application documents (e.g. cover letters, adapted résumés). The User can review, adjust, and approve these. (2) Each tailored application generated is counted against the User's monthly usage quota (see § 4).

3.5 Availability (1) The Provider endeavors to achieve the highest possible availability of the Platform but does not owe any specific availability rate. Temporary interruptions due to maintenance work, technical faults, or force majeure are possible and do not give rise to claims for damages. (2) The Provider reserves the right to modify, extend, or restrict the scope of the Platform's functionality at any time, provided this is reasonable for the User and the essential purposes of the contract are preserved. Updates within the meaning of § 7 of the Austrian Consumer Guarantee Act (Verbrauchergewährleistungsgesetz, VGG) will be provided during the term of the contract to the extent necessary to maintain conformity with the contract. Changes that materially restrict the contractually agreed scope of functionality will be communicated to the User in advance with reasonable notice. In such a case, the User is entitled to extraordinary termination.

4. Usage Quota, Freemium Model, and Subscription

4.1 Freemium Model (1) Registering on the Platform is free of charge. Upon initial registration, the User receives a one-time, free usage quota, the scope of which is disclosed on the Platform at the time of registration. (2) The free quota includes a limited number of tailored applications and allows the User to become familiar with the Platform's core features.

4.2 Subscription (Paid) (1) The User may take out a paid subscription. The subscription packages available at any given time, together with their scope and prices, can be viewed on the Platform at the time the contract is concluded. (2) The subscription grants the User a monthly usage quota comprising a specific number of tailored applications per billing period. The exact number depends on the package chosen. (3) The monthly usage quota automatically renews at the start of each billing period. Unused quota from one billing period is not carried over to the next and expires without compensation. (4) The billing period is one month, starting from the date the subscription is first taken out. Billing occurs in full at the beginning of each billing period.

4.3 Term and Termination of the Subscription (1) The subscription is entered into for an indefinite period with a minimum term of one month. It automatically renews for a further month each time unless terminated in due time. (2) The subscription may be terminated at any time, effective at the end of the current billing period. Termination may be effected in particular via the cancellation button in the Platform's customer portal (provided via Stripe), by e-mail to [email protected], or by any other means that allows unambiguous identification of the User's account. The cancellation button is immediately and easily accessible on the Platform once logged in. (3) Upon termination, the subscription remains active until the end of the billing period already paid for. Fees already paid for the current billing period will not be refunded. (4) The right of either party to terminate for good cause remains unaffected. (5) The free basic subscription runs for an indefinite period and may be terminated at any time without notice by deleting the user account.

5. Prices and Payment Terms

(1) All prices stated on the Platform are in euros and include statutory value-added tax. (2) The prices applicable at any given time result from the pricing displayed on the Platform at the time the contract is concluded. The Provider reserves the right to adjust prices for future billing periods where there is an objective reason for doing so. Objective reasons include, in particular: changes in licensing, infrastructure, or third-party provider costs (e.g. AI services, cloud infrastructure), a change in the consumer price index, or new regulatory requirements causing increased effort. Price decreases resulting from the aforementioned criteria will likewise be passed on. Price changes will be communicated to the User in text form (e.g. by e-mail) at least 30 days before they take effect. If the User does not object within 14 days of receiving the notice, the new price applies from the next billing period. If the User objects, the subscription ends at the close of the billing period immediately preceding the price change taking effect. The notice will expressly and separately point out the right to object and the consequences of remaining silent. (3) Payments are processed through the payment service provider Stripe Payments Europe, Limited (Ireland). The Platform supports in particular the following payment methods: credit and debit cards (Visa, Mastercard, American Express), SEPA direct debit, and other local payment methods to the extent offered during checkout on the Platform. The payment methods available at any given time are displayed to the User at checkout. The User must ensure sufficient funds are available and that valid payment information is on file. (3a) When using SEPA direct debit, the User grants a SEPA direct debit mandate in favor of Stripe as part of the checkout process. The User may revoke the mandate vis-Ă -vis Stripe at any time; this does not affect the obligation to pay subscription fees. Amounts already collected may be reversed within eight weeks of the debit under the applicable SEPA rules. (3b) Processing of the User's payment data (in particular credit card numbers and account details) is carried out exclusively by Stripe. The Provider never has access to the User's complete payment data. Stripe's privacy policy is available at stripe.com/privacy. (4) In the event of payment default, the Provider is entitled to suspend access to paid features of the Platform until outstanding amounts have been settled. The statutory right to charge default interest remains unaffected. (5) The User receives an invoice in electronic form (PDF) for each subscription payment. The invoice separately states the value-added tax applicable in the User's country of destination. Invoices are available at any time in the Platform's customer portal.

6. Formation of Contract and Order Process

(1) The presentation of subscription packages on the Platform does not constitute a binding offer, but an invitation for the User to submit an offer (invitatio ad offerendum). (2) By clicking the button labeled “subscribe now” (or an equivalent, unambiguous wording pursuant to § 8(2) of the Austrian Distance and Off-Premises Contracts Act, FAGG), the User submits a binding offer to conclude the subscription. The User is then redirected to a secure checkout page hosted by Stripe, where payment information is entered and the order is completed. (3) Immediately before submitting the order, the essential characteristics of the service, the total price including the value-added tax applicable in the User's country of destination, the contract term, and the termination conditions are once again clearly presented to the User on the checkout page. (4) The contract is formed upon the Provider's confirmation, which is sent to the User in text form (by e-mail) and contains all pre-contractual information required under § 4(1) FAGG on a durable medium.

7. Right of Withdrawal

(1) You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. (2) To exercise your right of withdrawal, you must inform us (Sprad Software GmbH, KaiserstraĂźe 16/7–9, 1070 Vienna, e-mail: [email protected]) by means of a clear statement (e.g. by e-mail or via the Platform) of your decision to withdraw from this contract. You may use the model withdrawal form provided (Annex 3 to these Terms), although this is not mandatory. (3) To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. (4) Effects of withdrawal: If you withdraw from this contract, we shall reimburse all payments we have received from you without undue delay and in any event no later than 14 days from the day on which we receive notice of your withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you. (5) Early commencement of the service: If, during the order process, you expressly requested that performance of the subscription begin before the withdrawal period has expired, and confirmed that you would owe a proportionate amount if exercising the right of withdrawal, you must pay us a reasonable amount in the event of withdrawal. This amount corresponds to the proportion of services already performed up to the point of your withdrawal declaration relative to the total scope of services provided for under the contract (§ 16(1) FAGG). The proportionate compensation is calculated based on the number of days included in the package chosen. (6) Early expiry of the right of withdrawal for digital content (§ 18(1)(11) FAGG): Insofar as individual services of the Platform qualify as digital content (e.g. one-off quota top-ups outside the subscription), the right of withdrawal lapses if the User has expressly consented to the Provider beginning performance before the withdrawal period expires and has acknowledged that this consent results in the loss of the right of withdrawal. This consent and acknowledgment are obtained during the order process by means of a checkbox and confirmed to the User by e-mail on a durable medium.

8. Limitation of Liability

(1) The Provider's liability is unlimited for damages resulting from injury to life, body, or health caused by a negligent or intentional breach of duty by the Provider or its vicarious agents. (2) The Provider's liability is unlimited for damages caused by intent or gross negligence on the part of the Provider or its vicarious agents (see § 6(1)(9) KSchG). (3) In cases of slight negligence, the Provider is only liable for damages resulting from the breach of obligations the fulfillment of which is essential to the proper performance of the contract in the first place and on whose observance the User may regularly rely. In such cases, liability is limited in amount to the foreseeable damage typical for this type of contract. (4) The Provider assumes no liability for the accuracy, completeness, currency, or suitability of the content generated by AI (résumés, cover letters, matching results, profile suggestions). AI-generated content may contain errors, inaccuracies, or omissions (so-called “hallucinations”). The User is obliged to review, correct, and approve all AI-generated content on their own responsibility before use. (5) In particular, the Provider assumes no liability and gives no guarantee for:

  • the success of applications or the conclusion of an employment relationship;
  • the quality, accuracy, or completeness of job postings identified through job matching;
  • damages suffered by the User as a result of using unreviewed AI-generated content;
  • damages caused by incorrect, incomplete, or untrue information provided by the User;
  • the availability of third-party services (e.g. AI services, payment providers).

(6) The above limitations of liability do not apply to the extent that mandatory statutory liability provisions preclude them, in particular under the Austrian Product Liability Act (Produkthaftungsgesetz, PHG). (7) Liability for loss of profit, indirect damages, or consequential damages in cases of slight negligence is excluded to the extent permitted by law.

9. AI-Generated Content and Transparency

(1) The Platform uses artificial intelligence (AI) to provide its services. AI processing is carried out in particular by the following third-party providers:

  • Anthropic, PBC (San Francisco, USA): profile creation, CV generation, application documents, context summarization, and job matching;
  • Eleven Labs, Inc. (USA): voice-based interaction (Voice Agent).

(2) All content generated by the Platform is created using AI and may contain errors, inaccuracies, or omissions. AI-generated content does not constitute professional advice (in particular, no legal, career, or financial advice). (3) The User acknowledges that, when using the Platform, they are interacting with AI systems. In particular, the Voice Agent is an AI-based system and not a human conversation partner. (4) AI-generated documents (résumés, cover letters, and other materials) may be labeled as AI-generated, including by way of a machine-readable marking pursuant to the requirements of the EU AI Act (Art. 50 of Regulation (EU) 2024/1689). (5) AI-based job matching is advisory in nature and does not constitute an automated decision within the meaning of Art. 22 GDPR. The User independently decides whether and to which positions they apply. Regardless of the legal classification, Atlas Apply grants the User the right, at any time, to obtain human review of AI results, to express their own point of view, and to contest the results. Details are governed by Annex 1 and the Privacy Policy.

10. User Obligations and Acceptable Use

(1) The User undertakes to use the Platform exclusively for its intended purpose (job search and application). (2) In particular, the User is prohibited from:

  • submitting fraudulent, fabricated, or deliberately misleading applications or profile entries;
  • mass-sending AI-generated applications containing false qualifications or fabricated work experience;
  • using the Platform under a false identity or to deceive third parties;
  • any form of discriminatory use;
  • automated scraping or systematic extraction of data from the Platform;
  • attempting to manipulate the matching algorithm or other AI functions;
  • unauthorized disclosure of third-party data via the Platform;
  • any use that violates applicable law.

(3) In the event of violations of the above obligations, the Provider is entitled, after prior warning (where reasonable), to take graduated measures: warning, temporary suspension of access, permanent suspension, and termination of the contract for good cause, as well as, where applicable, civil proceedings. In cases of serious violations, suspension may also occur without prior warning. (4) The User indemnifies the Provider against all third-party claims asserted against the Provider as a result of the User's unlawful use of the Platform, including reasonable legal defense costs. This does not apply to the extent the User is not responsible for the unlawful use.

11. Data Protection and Consents

(1) Processing of the User's personal data is carried out in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (Datenschutzgesetz, DSG), and the Platform's separate Privacy Policy, available at https://atlas.now/privacy. (2) In the course of using the Platform, personal data is transferred to third-party providers, in particular the AI service providers named in § 9(1), the payment service provider, and the e-mail service provider. The nature, scope, purpose, and legal basis of the respective data processing, as well as the transfer mechanisms used for transfers to third countries, are set out in detail in the Privacy Policy. (3) Separate, express consent is obtained for use of the Voice Agent. This consent expressly covers the transfer of voice data to the United States. It is voluntary and may be withdrawn at any time with effect for the future. Use of the Platform's other features remains unaffected if consent is not given or is withdrawn. Details are governed by the Privacy Policy. (4) Before first using AI features, the User is informed about AI-based data processing and asked to confirm their acknowledgment. (5) Separate consent is obtained for non-essential cookies and browser telemetry. Details are governed by the Cookie Policy.

12. Intellectual Property and Usage Rights

(1) All rights to the Platform, its software, design, trademarks, and content (insofar as not contributed by the User) remain with the Provider or its licensors. (2) For the duration of the contract, the User receives a simple, non-transferable, non-sublicensable right to use the Platform for its intended purpose. (3) The Provider grants the User an irrevocable, non-exclusive, perpetual right to use the application documents generated with the help of the Platform (résumés, cover letters, etc.). The User may freely use, edit, and share these documents with third parties (in particular, prospective employers). (4) Content contributed by the User (texts, documents, voice recordings) remains the User's property. The User grants the Provider a simple right to use such content for the duration of the contract, to the extent necessary to provide the service. (5) The Provider is entitled to use anonymized and aggregated data (which does not permit any inference to individual users) to improve the Platform and for statistical analysis.

13. Warranty

(1) The provisions of the Austrian Consumer Guarantee Act (Verbrauchergewährleistungsgesetz, VGG) apply to the subscription as a continuously supplied digital service. The Provider warrants that the Platform conforms to the contractually agreed requirements throughout the term of the contract. (2) To the extent the Platform is provided as a continuously supplied digital service during the term of the contract, the burden of proof for conformity with the contract lies with the Provider (pursuant to § 19(2) VGG). (3) Updates required within the meaning of § 7 VGG will be provided by the Provider during the term of the contract. (4) Notwithstanding the foregoing paragraphs, the limitations set out in § 8(4) and § 9(2) apply to AI-generated content.

14. Amendments to These Terms

(1) The Provider reserves the right to amend these Terms with effect for the future, provided this is objectively justified (e.g. changes in the legal situation, case law of the highest courts, technical developments, or functional extensions of the Platform) and the User is not unreasonably disadvantaged as a result. (2) Amendments will be communicated to the User in text form (e.g. by e-mail) at least 30 days before their planned entry into force. The notice will include the full text of the amended Terms, the effective date, and a reference to the User's right to object. (3) If the User does not object to the amended Terms within 30 days of receiving the notice in text form, the amended Terms are deemed accepted. If the User objects, the Provider has the right to terminate the contractual relationship as of the end of the month in which the objection was received. The notice of amendment will expressly point out the objection period, the consequences of remaining silent, and this right of termination.

15. Termination and Data Deletion

(1) The User may terminate the contractual relationship at any time with effect for the future. § 4.3 applies to termination of the paid subscription. (2) After termination of the contract, the User may, within 30 days, request an export of their stored data and documents. After this period has expired, the User's personal data will be deleted, unless statutory retention obligations prevent this. (3) Statutory retention obligations (in particular § 212 of the Austrian Commercial Code, UGB: 7 years for accounting-relevant records) and legitimate retention interests (e.g. record-keeping obligations for consents given) remain unaffected by deletion. (4) The Provider is entitled to delete user accounts that have been inactive for more than 24 months, following prior e-mail notification (with a 30-day response period).

16. Dispute Resolution

(1) The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless such an obligation arises from applicable law. (2) Our e-mail address is: [email protected]

17. Governing Law and Jurisdiction

(1) Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-laws rules of private international law. (2) This choice of law does not affect the protection afforded to the User by mandatory consumer protection provisions of the country in which the User has their habitual residence (Art. 6(2) Rome I Regulation). (3) For claims brought by the Provider against the User, the court with subject-matter jurisdiction at the User's domicile or habitual residence has jurisdiction. For claims brought by the User against the Provider, the User may choose between the Provider's general place of jurisdiction in Vienna and the court of the User's domicile or habitual residence (pursuant to Arts. 17–19 of the Brussels Ia Regulation and § 14 KSchG).

18. Final Provisions

(1) Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes as close as possible to the economic purpose intended. The same applies to any gaps in these Terms. (2) Side agreements, amendments, and supplements to these Terms require text form to be effective, unless mandatory law prescribes a different form. This also applies to any waiver of this text-form requirement. (3) The language of communication is German. Where these Terms are also made available in other languages, the German-language version shall prevail in case of doubt.

Annex 1: AI Usage Terms and AI Processing Notice

This Annex is an integral part of Atlas Apply's Terms and governs the use of artificial intelligence on the Platform. It fulfills the transparency obligations under Art. 50 of the EU AI Act (Regulation (EU) 2024/1689) and Art. 22 GDPR.

A1.1. Use of Artificial Intelligence on the Platform

(1) Atlas Apply uses artificial intelligence (AI) in various areas of the Platform. AI systems are used in particular for:

  • Profile creation: analysis of user input (text, uploaded documents, voice interactions) for the automated creation and enhancement of the applicant profile.
  • RĂ©sumĂ© and application generation: automated creation of rĂ©sumĂ©s, cover letters, and other application documents based on the user profile.
  • Voice-based interaction (Voice AI): interactive voice sessions to capture and expand on profile information using a synthetic voice.
  • Job matching: AI-assisted comparison of the user profile against available job postings and assessment of fit.
  • Dynamic form responses: AI-assisted support when filling in application forms.

(2) The User is hereby expressly informed, pursuant to Art. 50(1) of the EU AI Act, that they are interacting with AI systems when using the Platform. In particular, the voice sessions and the automated generation of application documents are carried out with the help of AI.

A1.2. AI Providers Used and Data Transfers

(1) For its AI-powered features, Atlas Apply uses the following third-party providers:

  • Anthropic, PBC (San Francisco, USA): processing of profile data, career information, and rĂ©sumĂ© texts for profile creation, context summarization, profile merging, CV generation, job matching, and the creation of application documents.
  • Eleven Labs, Inc. (USA): processing of voice and session metadata for the interactive Voice AI feature. Details are governed by the separate consent to the processing of voice data, which expressly also covers transfer to the USA.

(2) The transfer of personal data to the above-mentioned US providers is safeguarded as follows: for ElevenLabs, we rely on certification under the EU-US Data Privacy Framework, together with the EU Standard Contractual Clauses as a fallback mechanism. For Anthropic, the transfer takes place on the basis of the EU Standard Contractual Clauses pursuant to Implementing Decision (EU) 2021/914. Details on data transfers can be found in the Privacy Policy. (3) Atlas Apply uses the above AI services exclusively via commercial API access under corresponding data processing agreements (DPAs). Atlas Apply has ensured, contractually and through appropriate configuration, that with all providers used, user data is not used to train the providers' AI models.

A1.3. Logging and Quality Assurance

(1) For the purposes of quality assurance, error analysis, and abuse detection, Atlas Apply logs AI requests, AI responses, and related metadata to the extent necessary. Logging takes place on Atlas Apply's own infrastructure in Germany. (2) Logging also serves to fulfill regulatory record-keeping obligations under Regulation (EU) 2024/1689, to the extent applicable to the Platform. (3) Access to log data is restricted. No transfer to third countries takes place. Retention periods are set out in the Privacy Policy.

A1.4. Characteristics of AI-Generated Content

(1) AI-generated content (résumés, cover letters, profile summaries, job-matching results) is created based on the information provided by the User. Despite careful development, the AI may produce erroneous, incomplete, outdated, or inappropriate content (so-called “hallucinations”). (2) AI-generated content on the Platform may be labeled as AI-generated in machine-readable form pursuant to Art. 50(2) of the EU AI Act. The User is informed that recipients of application documents (e.g. prospective employers) may be able to read this marking. (3) Voice output generated by the Voice AI is synthetic in nature and is not spoken by a natural person. The User is hereby informed, pursuant to Art. 50(4) of the EU AI Act, that this constitutes artificially generated audio content.

A1.5. Automated Decision-Making and Profiling

(1) The Platform's job matching constitutes profiling within the meaning of Art. 4(4) GDPR. User profiles are automatically compared against job postings to propose a selection of suitable positions. (2) The matching results are advisory in nature and do not constitute an automated decision within the meaning of Art. 22 GDPR that produces direct legal effects. The User decides for themselves whether and to which positions they apply. (3) The User has the right, at any time, to obtain human review of AI results, to express their own point of view, and to contest the results. Corresponding requests may be sent to [email protected]. (4) The AI systems do not make final decisions regarding a User's suitability for particular positions. Atlas Apply does not guarantee that the suggested positions correspond to the User's actual qualifications.

A1.6. User Responsibility and Duty to Review

(1) The User is obliged to carefully check all AI-generated content for accuracy, completeness, and appropriateness before use (in particular before sending it to third parties). Atlas Apply assumes no liability for damages arising from the unreviewed adoption of AI-generated content (see § 8 of these Terms). (2) By approving and sending application documents, the User confirms that they have reviewed the content and stand by its accuracy. Atlas Apply expressly points out that submitting inaccurate application documents may have employment-law and civil-law consequences. (3) Atlas Apply does not guarantee application success. The Platform supports the User in creating application documents; the decision on an interview invitation or hiring rests solely with the respective employers.

A1.7. Intellectual Property in AI-Generated Content

(1) Content entered by the User (profile data, uploaded documents, voice recordings) remains the User's property. § 12(4) of these Terms governs the Provider's usage rights. (2) § 12(3) of these Terms governs the usage rights to AI-generated content (résumés, cover letters, summaries). (3) The User acknowledges that AI-generated content may not be subject to copyright protection and may exhibit similarities to content generated for other users.

Annex 2: Acceptable Use Policy

This Annex is an integral part of Atlas Apply's Terms and governs acceptable use of the Platform. It serves to protect all users, safeguard the integrity of the Platform, and fulfill regulatory requirements (in particular Art. 9 of the EU AI Act and Art. 14 of the Digital Services Act).

A2.1. Principles of Acceptable Use

(1) The User undertakes to use the Platform exclusively for its intended purpose, namely creating and managing their own truthful application documents and searching for suitable job postings. (2) The User undertakes to comply with all applicable statutory provisions when using the Platform.

A2.2. Prohibited Uses

(1) The following actions are strictly prohibited on the Platform:

  • Fraudulent applications: submitting application documents that deliberately contain false, fabricated, or materially misleading information regarding qualifications, work experience, or educational credentials.
  • Identity deception: creating profiles or applications under a false or fabricated identity, or using the Platform on behalf of third parties without their express consent.
  • Multiple registration: creating or using multiple user accounts by the same natural person, in particular to repeatedly claim the free usage quota. Only one user account is permitted per natural person.
  • Mass sending: automated or mass sending of applications, in particular using scripts, bots, or other technical means outside the Platform's own features.
  • Algorithmic manipulation: attempting to influence the matching algorithm through targeted false submissions, artificial profile duplication, or other manipulation.
  • Discriminatory use: using the Platform in a manner that discriminates against persons based on gender, age, ethnic origin, religion, disability, sexual orientation, or other protected characteristics.
  • Scraping and data extraction: automated data extraction, scraping, or systematic downloading of Platform content, job postings, or user data.
  • Disclosure of third-party data: uploading or entering third parties' personal data without the consent of the person concerned.
  • Unlawful content: uploading or entering content that violates applicable law or infringes the rights of third parties.
  • Security violations: attempting to compromise the Platform's technical infrastructure, circumvent security mechanisms, or access other users' accounts.

A2.3. Measures in the Event of Violations

(1) In the event of violations of this Acceptable Use Policy, Atlas Apply reserves the right to take graduated measures:

  • Warning: written notification of the violation with a request to cease.
  • Temporary restriction: temporary suspension of individual features or of the entire user account.
  • Account termination: termination of the contract without notice and permanent suspension of the user account in the case of serious or repeated violations.
  • Legal action: pursuing claims for damages and/or filing a criminal complaint.

(2) The choice of measure lies within Atlas Apply's reasonable discretion, taking into account the severity of the violation, the degree of fault, and any repetition. (3) In the event of termination without notice due to a violation of this Acceptable Use Policy, there is no entitlement to a pro-rata refund of subscription fees already paid for the current billing period. (4) The indemnification clause under § 10(4) of these Terms applies additionally to all violations of this Acceptable Use Policy.

A2.4. Reporting Violations

(1) Users may report suspected violations of this Acceptable Use Policy by e-mail to [email protected] or via the reporting mechanism on the Platform. (2) Atlas Apply reviews incoming reports and, where a violation is confirmed, takes appropriate measures in accordance with A2.3.

Annex 3: Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form to us.)

To: Sprad Software GmbH

KaiserstraĂźe 16 / 7-9

1070 Vienna, Austria

E-mail: [email protected]

I/we hereby give notice that I/we withdraw from my/our contract for the provision of the following service

Ordered on: ____________________________________________

Name of consumer(s): ____________________________________________

Address of consumer(s): ____________________________________________

Signature of consumer(s) (only if this form is submitted on paper):

____________________________________________

Date and place: ____________________________________________