Clera
Member of Commercial Staff
Kommerzielle Rolle im kundennahen Team eines Energie-Software-Startups in München. Verantwortung für den gesamten Kundenlebenszyklus von Onboarding bis Retention.
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Job description
About the Role
This is a commercial role at a fast-moving energy software startup, sitting at the heart of the customer-facing team. You will own the full customer lifecycle, from first onboarding through to long-term satisfaction, helping the business grow while delivering real value to customers navigating complex energy markets.
What You'll Do
- Build and manage relationships with new and existing customers, acting as their primary point of contact.
- Develop deep product, market, and customer understanding to advise and guide customers effectively.
- Own and continuously optimize the customer lifecycle, from smooth onboarding through to ongoing satisfaction and retention.
What We're Looking For
- 2+ years of experience in a commercial, customer-facing, or business development role.
- Strong communication and relationship-management skills, with comfort owning customer accounts independently.
- Ability to develop sharp product, market, and customer insights and translate them into action.
- Native German and fluent English, both are required for this role.
- First experience in or genuine interest in energy markets, including emerging regulations and industry trends.
Compensation & Benefits
- Salary: 70,000 to 100,000 EUR annually.
- Visa sponsorship: Available.
Location
On-site in Munich, Bavaria, Germany.
